State Farm® Insurance Agent Ralph Smith

"Sara has been excellent at helping me navigate the complex world of insurance. She is always patient and is very knowledgable about any questions regarding insurance. She is also quick to respond to emails and phone messages."

"Always get the best service from Ralph Smith's State Farm agency, Sarah Hathway in particular, does an outstanding job for me!"

"We've been insured with State Farm for 5+ years now. Everyone in this office in Auburn, Ca has been helpful and patient. Recently, we had some little issue with reinstating one of our cars and I had to work with Sarah who is a gem of knowledge and patience. She did her most to help fix it and give us also a very reasonable rate for both of our cars. We are so thankful to her, she worked with me like a friend helping at every step. I recommend her warmly, you're in good hands. Many thanks Sarah! Nat & Greg"

"We are very happy with State Farm. They take care of our auto and home insurance needs in a timely and efficient manner."

"Very helpful and knowledgeable"

"Sara is so proactive and always on top of my insurance needs -- her support, knowledge & care are 5 stars."

"Absolutely fantastic customer service and professionalism. Everything is quick, easy to understand and thorough. Thank you Sara Hathaway!"

"Sara Hathaway with the State Farm Ralph Smith Agency is absolutely phenomenal when it comes to handling my business insurance needs. She’s incredibly knowledgeable, responsive, and truly goes above and beyond to ensure I’m fully protected without paying for anything I don’t need. Her attention to detail and dedication give me complete peace of mind, knowing my business is in expert hands. I highly recommend Sara and the entire Ralph Smith Agency team!"

"We’ve been with State Farm for many years and have had excellent customer service! Sara is always very helpful and knowledgeable any time we have contacted her. Highly recommend Ralph Smith State Farm."

"I began working with Ralph Smith Agency at State Farm several years ago. The level of service is top notch. Both Ralph and Sara have meet and often exceeded my insurance expectations over the years. They are extremely responsive, helpful, good at suggesting alternatives and overall great to work with. As we move further and further into the AI world, I for one am very grateful for the old-fashioned expertise and service I've received from their office. I could not offer a higher recommendation for their team."

"The folks at Ralph Smith's office are great. My three star rating was not meant to reflect upon their office. My problem was with the previous agent who used false data to lure me with low rates."

"We have been very happy with the service that Sara Hathaway has provided at State Farm. We have been high needs and made several changes due to our kids adding and changing cars. She has always been prompt and extremely helpful."

"The people in this office are outstanding. I'd like to give a particular shout out to Melissa Graham who took care of an edit in my renter's insurance required by the property management. She was so patient, kind, and professional and resolved the issue immediately. I've been with this office for years and will never change. Thank you so much!"

"Sarah was very knowledgeable , professional and courteous . Great person to be a part of your staff."

"My previous Insurer decided to vacate the area we live in due to risk. Isn't that why we pay our insurance and are required to keep it on our homes? I called our local State Farm agent, spoke for maybe an hour and was assured I could get coverage. The continuing communication and customer service is great! If you happen to be looking g for a new carrier I highly recommend giving this agency a call."

"Absolutely the best service and quick turn around on anything you need. Thank you Ralph and especially Sara for all her efforts over the years."

"Always a great experience, very helpful and nice to deal with, they understand your normal needs."

"Sara from State Farm Insurance has been wonderful to work with. Every time I need assistance with something, she is quick to respond and very thorough in her work. I highly recommend Sara and State Farm Insurance!"

"Great service. Service always very good."

"Excellent Service. Best deal!"

"My insurance coverage with Ralph Smith State Farm has been great. They even reach out to me on how I may be able to save money on my premiums! Anytime I drop or add a vehicle, modify coverage, or need a temporary rider for rental cars, all I need to do is send Sara H. an email and everything is taken care of immediately! If you're in need of a responsive insurance company with great customer service, give Ralph Smith State Farm a try, you won't be disappointed."

"Sara was great to talk on the phone and I was able to get the policy that was right for my car. Thank you Sara! Here is a picture of my car."

"COMPLETE satifaction regarding response, efficiency, care, accuracy, customer care, knowledge, and experience. Sara and Ralph are THE best and highly recommended. Todd M"

"Sara Hathaway gives awesome customer service - thank you, Sarah!"

"We have been customers for over 15 years and could not be happier. Always great service from a very friendly team."